Shipping Policy

Thank you for choosing NutraNeo! We’re dedicated to delivering your order quickly and securely. Please review our shipping policy below.

Processing Times

Orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email.
You’ll receive a separate notification once your order has shipped.

Shipping & Delivery Estimates

• Standard Shipping (U.S.): 7–12 business days

• Shipping costs will be calculated and displayed at checkout.

Please note: Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or seasonal demand.

Order Tracking

When your order ships, you’ll receive an email with a tracking number.
Tracking details may take up to 24 hours to update.

International Shipping

We currently ship to select international countries.
Shipping fees and delivery times are shown at checkout.
Import duties, taxes, and additional fees are the responsibility of the customer and are not included in our product prices.

Lost, Delayed, or Damaged Packages

NutraNeo is not responsible for delays caused by carriers or incorrect shipping details provided at checkout.
If your order arrives damaged, please contact us immediately at support@nutraneo.com with your order number and photos so we can assist you.

Questions?

For any shipping inquiries, email us at support@nutraneo.com